Refund policy

At Kavali Luxe Collection, we take pride in the quality of our luxury hair extensions. Due to the nature of our products and hygiene concerns, we do not accept returns or offer refunds under any circumstances. Please carefully review your order before completing your purchase.

• No Cancellations: We do not accept order cancellations. Verify your order details before finalising your purchase.
• Transit Delays: In rare instances, transit delays may occur. Kavali Luxe Collection is not liable for delays caused by the carrier or acts of nature. Consequently, refunds or chargebacks will not be honored for transit delays due to these factors.
• Chargebacks: Kavali Luxe Collection does not take responsibility for chargebacks related to shipping delays, lost, or incorrectly delivered packages caused by the carrier. By placing an order on our website, you agree to these terms. Please utilize tracked and signed at checkout.

You can always contact us for any return question at kavaliluxecollection.com